Waiting times vary depending on our current order volume. Shipment of your silicone doll normally occurs within 6 – 8 weeks of final payment. (10-15 days for TPE doll)

We ship our dolls in a simple and secure reinforced cardboard carton that is lightweight and easily disposed of. We have shipped hundreds of dolls using this packaging and have never had problems with damage due to packaging. Our dolls are further protected by a fabric sheet and lots of bubble wrap.

For Spinner, the box measures 48″ by 15″ wide by 15″ high.
For the others, the box measures 62″ long by 16″ wide by 16″ high.
It will weigh approx. 105 lbs upon delivery.

Your doll will come with a nice sexy camisole and matching thong. Also included is a “care” sheet and a “repair” tube of Sil-poxy which acts as a great adhesive.
If you have any special requirements for shipping, just let us know.

Processing

We will then give you an estimate on the completion date of your order. We will also contact you, in whatever method that you prefer, to update you on the works’ progress and certainly of the date of shipment.

Before we ship your order, we will contact you to ensure someone is present to receive your work.

We will send you UPS tracking information once we ship your order so you can follow her on her journey to you.

We have been in the business of creating and selling sculptures for nearly 30 years. Our track record of good customer service speaks for itself. We aim to answer all e-mails within 24 hours.

Cancellation Policy

Since we cast and color the heads shortly after an order is placed, should you need to cancel your order, there will be a 35% fee deducted from any refund.

Once production has begun on your doll we can not issue a refund.

Returns Policy

Due to the nature of the doll, returns can not be accepted.

Upon delivery, we ask that you fully inspect your doll. We ask that you notify us within 3 days if you find any technical issues with your doll. We have no control over how the pieces are cared for once a piece is shipped. If there is damage due to delivery, we need to know immediately. We have yet to have any problems with our shipments, but, just in case…

We think of these pieces as unique and interactive artful sculptures. They just happen to know how to have a great time. Much attention is paid to detail. Our reputation is carried with each piece…and we enjoy having positive and happy collectors.

Need help?

Contact us at [email protected] for questions related to refunds and returns.